Shipping policy

Updated: 3rd July 2023

Welcome to SwayamAvinya Pvt Ltd! We appreciate your trust in our digital products and services. Please take a moment to review our shipping and delivery policy, which outlines our procedures, methods, and potential future plans for shipping and delivering physical products.

Digital Products (Current):

As of now, SwayamAvinya Pvt Ltd exclusively offers digital products and services. This means there are no physical items to ship. Our digital products are delivered electronically, ensuring instant access upon purchase.

Shipping Methods and Associated Costs (Future Plans):

While we currently do not offer physical products, we have future plans to expand our offerings to include physical items. When that time comes, we will provide the following shipping methods:

  1. Standard Shipping: This option offers reliable delivery service at an affordable cost. Shipping fees will be calculated based on the weight, dimensions, and destination of your order.

  2. Expedited Shipping: For customers who require faster delivery, we will offer expedited shipping with shorter delivery times. Please note that expedited shipping will incur higher costs compared to standard shipping.

  3. International Shipping: We plan to provide international shipping for our global customers. Shipping costs for international orders will depend on the destination and selected shipping method.

Estimated Delivery Times and Factors Affecting Them (Future Plans):

Once we begin offering physical products, you can expect the following factors to affect delivery times:

  • Location: Your proximity to our distribution centers and the final delivery destination will impact delivery times.

  • Order Processing: Orders will typically be processed within 1 to 2 business days after payment confirmation. Delays may occur during high-demand periods or due to order customization.

  • Customs and Import Regulations: For international orders, customs processing can extend delivery times. We recommend checking with local customs authorities for specific information.

  • Weather and Natural Disasters: Unforeseen weather events and natural disasters may cause delays. We will strive to keep you informed in such situations.

Order Tracking Options and Instructions (Future Plans):

To ensure transparency and convenience in tracking your orders for physical products, we will provide order tracking options as follows:

  1. Log In: Sign in to your account on our website.

  2. Order History: Navigate to your order history, where you will find a list of your recent purchases.

  3. Track Your Order: Click on the order you want to track, and you will find a tracking number associated with it.

  4. Carrier’s Website: Copy the tracking number and visit the carrier’s website (e.g., FedEx, UPS, or your local postal service).

  5. Enter Tracking Number: Enter the tracking number in the designated field on the carrier’s website to view the real-time status of your shipment.

If you have any questions or require assistance with tracking your order, please feel free to contact our customer support team at contact@swayamapp.com

Thank you for considering SwayamAvinya Pvt Ltd for your digital and future physical product needs. Your satisfaction is our priority, and we look forward to serving you.